TESTIMONIALS

TESTIMONIALS FROM PINELLAS COUNTY, FL

“We had the pleasure of having your employee, Jim, at our residence to do some repair work for us. Not only are we pleased with his work, but he represents your company well. He is very professional and courteous. Should we ever need plumbing services again, we would not hesitate to call Besel and request Jim.”
- Joyce & Jerry M., Pinellas Park

Don M. called to let us know how pleased he is with Joe and Shawn. He was “so happy with the excellent work that was done today! They are truly professional and skilled!” He is so grateful that we are his plumbers!

-Don M., St. Petersburg

Dear Dave,
This is to sincerely thank you for your fine repair service of Friday, June 5 ^th .
Your “yeomanly” work on my leaky under cabinet pipes will not be forgotten.
I also want to mention that your plumbers have provided excellent service to me many times since approximately 1992.
Please share this letter with all your fine staff.
Sincerely,
- Mr. William H., Pinellas Park, FL

Mike,
I absolutely love my new kitchen faucet! Thanks to Chris for picking it out -- and Joe for doing such a great job installing it!
- Mrs. Jeralee J., Pinellas Park, FL

This note comes to say “Thank You Jeff” in the warmest kind of way. I just love my new bathroom chrome shower and also small bathroom faucet!
Sincerely,
- Mrs. Ruth W., Pinellas Park, FL

Thank you for your excellent work professional work! You were on time, neat in your work, honest in your information and polite and thoughtful in every way. We are so grateful!
- Mr. and Mrs. Lee B., St. Petersburg, FL

Thank you for your kindness of replacing my kitchen faucet. I really appreciate it! Please thank Jeff too!
- Debbie W., Pinellas Park, FL

Thank you for all your help. Everyone is so pleasant!
- Sheila R., St. Petersburg, FL

We are thrilled with our bathroom and we could not have done it without Besel's professional plumbing experts!! We really appreciate Dave's methodical work and patience with a couple of DIYers!! The sinks, tub and shower installation (after all the extensive drain and pipe relocation) are perfect. And, we like getting our hot water faster with the pump recirculator Dave installed. Of course, you know the City Inspectors think you're the best too! Again, thank you for all your fine work and super responsiveness!!
Sincerely,
- Kathleen F., St. Petersburg, FL

Dear Mike and Dave,
Thanks so much for your help with my plumbing issue. I am very grateful!
- Liz H., Seminole, FL

It's a wonderful thing to be able to recommend a company for their professionalism, altruism and customer service. Our experience with Besel Plumbing spans many years and we've appreciated these traits from day one. Their plumbers are skilled diagnosticians who take pride in their work. In approaching an install or repair they consider implications beyond the job at hand. One example: the proposal for a water softener install included a recommendation to flush our tankless water heater. Jeff explained that our municipal water supply is laden with minerals and that our tankless water heater would likely have mineral deposits that would negatively impact performance and life expectancy. Having Besel Plumbing take the time and care to evaluate systems surrounding the contracted job is a just one way in which their professionalism sets them above their competition. With this as the standard, it comes as no surprise (but is worth mentioning) that their plumbers arrive in uniform, with identification, driving well-stocked, professional grade vehicles. Cleanliness is an attribute of both the plumbers and their work. Any time a plumber has entered our home he did so wearing shoe covers. Work areas, both inside and out, were free of debris or any evidence work had been done there. With the exception of a beautiful new water softener. All of this would be sufficient to recommend any business, but their support of community charities and non-profit organizations really put them over the top. In all they do, it's clear Besel Plumbing invests in their plumbers, the community and, most of all, their customers.
- Dana R., Seminole, FL

Mrs. Sonja W. called to say that she “really liked the fact that Steve took time to really pay attention to detail and do such a great job on installing the new water heater.” She liked the fact that “he cleaned up after afterward doing the work and liked his positive attitude.” She has adopted Steve as her “Number One Plumber!”

-Mrs. Sonja W., Treasure Island

Carol L. called to tell us how happy she is with Besel Plumbing over the years. She wanted to thank us for “such excellent service and feels lucky that she is our client!” She wanted a “call out to Michelle, George, and Jeff as they are so accommodating to help her out so quickly.” She said that she feels so happy to be part of our “family.”

-Mrs. Carol L., St. Petersburg